Friday, January 14, 2011

So sorry - really

Day 1

I said, "sorry" several times today, and it is only 11:51. Do I say this word too much? Am I genuine with its use? Bad form during my workout - sorry because I know I can do better; running late this morning --regretted that I made my husband worry; bad cell reception --felt bad about making the customer call me on a land line; misunderstanding with a vendor--horrified that I did not get clarification a month ago.

After my last "I'm sorry," I decided to pay closer attention to when I or others say these words.

I spend a lot of my time communicating via email, phone or in person with a pretty diverse group of individuals. I wonder how many people are genuine with their regret. Is it sent from the heart or just the mouth?

My quest this year is to find out why people say "I am sorry." Is it a lie to get them out of a bigger infraction such as dropping the ball, being lazy, or being thoughtless? Is it a cop-out, a habit, or a gap filler. Do you say it to make you feel better?

I am going to keep a journal and update it on this blog. Why? Because by the end of today, I estimate that I will say "I am sorry" about 40 times. That is 1.67 times each hour. I may even say it more like 80 times a day. I have a problem! As I sit here writing this, I am multi-tasking in my head. I have thought of two emails that I still need to send, a phone call that I need to make, and a voice mail that I need to listen and respond to. Since I procrastinated, I may need to apologize to these individuals. Had I done these things in a timely manner, there would be no need to say, "I am sorry."

So, I begin this new quest of self discovery with the words "So sorry, really."

No comments:

Post a Comment